Customer Service

Company Name:
Porcelanosa
Can you complement our Customer Service team?
o Supports Sales Staff
o Assists with placing orders and sending out catalogs and samples
o Team Player; self motivated; comfortable with changes

Are you ready for challenge...eager for the growth?
o Computer efficient - Word, Excel, Outlook, & Microsoft Suite
o Organized and analytical
o Computer focused to learn internal system as well as other web based processing systems
o Able to identify problems providing prompt resolution
o Work with product returns, processing credits, submitting claims with shipping carriers
o Multi-task; comfortable working with a fast paced environment; able to set priorities
o Excellent communication skills, both verbal and written.
o Assist with department work, projects and support within as needed

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.